It all starts here!  Once you have your venue and date locked down, feel free to browse our inventory items here and start adding items to your wishlist as you go!

Don’t worry, there’s no payment required to submit it – this is just an easy way for you to let us know which items you’re most interested in so that we can make sure those items are available on your special date. Once we receive your inquiry and wishlist, we will get back to you with a customized quote or reach out to you directly if we need a bit more information. If items on your wishlist aren’t available for your date, we’ll suggest alternatives.

Once you’re ready to lock in those goods, it’s as simple as signing the contract electronically and putting down your deposit! We require a 50% non-refundable deposit at signing, with the remaining balance due two weeks prior to your event date.

Of course!  We offer three different tiers of delivery to fit your specific event's needs.  We are based in the Central Valley but we deliver all over California.  As for set-up, it depends on the type of rental item and delivery package chosen. We include set-up in the rental rates for most of our arbors, backdrops, and lounge packages. You just tell us where to place it, and we will take care of the rest!

Otherwise, the rest of our items will be placed in a drop-zone designated by you, the venue, or planner/coordinator. Small items like vintage goblets will be delivered in crates so that those items can be placed on tables closer to the event start time by whomever you’ve designated (our delivery windows are often several hours prior to tables being set!) If you need recommendations for day-of coordination or styling, we’d be happy to provide recommendations.  Any small items that were delivered in crates should be placed back into the same crates prior to retrieval.
If you have specific needs we haven't covered, shoot us a message!

Delivery fees are calculated based on the distance to the project location, current fuel costs, the total size of the order and vehicle/staff requirements for transporting and loading, as well as any unique access or load-in challenges at the location. You will be provided with a customized delivery fee quote on your proposal.

Not currently!  If it's available for your date, it's yours.  Delivery fees will still apply.

We get it, accidents happen! That’s why we offer a solution so you don’t need to stress about minor spills or damage – the protection fee. This small fee covers any typical minor damage that may occur during your event like a chipped glass, a small spill or child's footprint on an upholstered piece, etc. This non-refundable fee allows us to keep all of our pieces in tip-top shape so that they arrive to you looking just how you expect them to! Gross negligence resulting in major damage or loss is not covered, however, and the client may be charged a replacement fee of up to 5 times the rental rate per item severely damaged and/or missing.

Well, guess what?  If it's a backdrop, frame, arbor, table, bar, cart, etc, we can build it just for you!  Custom builds are our jam!  We can build your custom piece for you to keep after your event, or if it fits our style, we will keep it and only charge you the normal rental rate for your event.  A deposit may be required.

Looking for a specific piece of furniture to round out your perfectly styled event but don't see it in our inventory?  Send us a message.  We love hunting that perfect vintage find and are constantly adding new items to our inventory.

We offer design consultations to get you started on nailing down your style, aesthetic, color palette, and rental needs.  Once we discuss all those goodies, you will have the option of further design services such as design/mood boards and day of styling.  We know our rentals inside and out and have a ton of experience curating looks within our amazing inventory, so we would love to help.  Additional time for these design services are subject to an extra fee.  Inquire here for more details.

A non-refundable 50% retainer and a signed client agreement is required to reserve your items. Final payment is due 30 days before your event. All orders also require a damage waiver protection fee equal to 10% of your rental total.  These fees are non-refundable.

Yes, please!  Our custom builds and vintage finds shine their best in the natural light and beautiful weather.  However, please don't leave them outside overnight for little critters and sprinklers to ruin.  We require a secure, dry location for overnight storage.  If rain is in the forecast, there must be a backup plan (tent, moved inside).

We do!  We love to attend events to ensure each of our pieces is set up properly and beautifully so all you need to do is enjoy your event!  Our styling fee will vary based on time required and the location of your event.  If this is something you'd be interested in, please ask and we can give you exact pricing.

We participate in a handful of styled shoots each year.  If you're interested in working with us, we would love to chat!  Please email me at stephanie@velvetandoakeventrentals.com.